I am so angry, I just want to explode!!!
Without any warning to anyone - including their own staff at the street level ie the clerks sitting behind the glass screen - La Poste has withdrawn its economical postal service.
This means that to send a small packet weighing, say, under 500 grams, it used to cost 4.40 euros, but now costs 6.50 for 'priority' service to UK, and a packet up to 2000 grams going to US or Australia would have cost 13.10 euros will now cost a hefty 17.25.
All my lovely customers in UK, Australia, Japan and the US who were happy to accept a little slower service but at a lower cost, now have no choice but to pay up for an as yet unproven 'priority' service.
So sorry to you all - I hope that I can give an even better service, at best value, but it will be difficult for me to stand the cost - I also have to pay the French government 12% of postal charges in taxes - and cannot recover them as a business cost, plus of course all my packaging costs.
I will be making a formal complaint to the relevant trade ministry -but don't hold your breath for a positive response...
In the meantime, I am sitting here furiously changing my listings on Ebay and Etsy.
Grrrrr....
I'm so glad to have an explanation - the lady at La Poste couldn't even work out why her computer wouldn't offer me economique last week! Thanks for at least clarifying this bad news.
ReplyDeleteI'm still really cross - there doesn't seem to be much in the French press, no-one seems to be complaining, but frankly, that is so typically French - unless it is language, food or pensions, it is just accepted with a shrug!
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